Massage Chair Review for Panasonic EP1273TL Massage Recliner
With so many massage chairs on the market, how does one navigate to find what is right for them? One effective method our past customers have told us is by comparing reviews of massage chairs. We are going to review a Panasonic massage chair which is in the mid-range level. The model is the EP1273 massage recliner. Our review process rates a massage chair in 5 key areas. Each area is worth a possible 20 points. The overall score is attained by adding up the scores in each key area for a possible score of 100 total points. We present our review of the EP-1273 by Panasonic.
Warranty Coverage & Customer Service: Even though Panasonic is one of the most famous brand names there is on the market, you still want to make sure you get adequate warranty protection. Even the best of companies have off days and you certainly do not want to be stuck with a massage chair made on an off day. Here is the warranty you get with the EP1273: there is one year coverage on parts and labor. For this price range, these are shorter times than other competitive brands. You get 1 year of free part shipping which is good. The best coverage is the one year in-home service. This is above industry norms for this price range. Customer service for Panasonic is average. We give the warranty coverage for this model a 16.
Comfort & Ergonomics: We have this category because with the increasing number of features, some functions are not easily accessible or hard to reach. Also, we have tried massage chars that were simply not comfortable to sit after a few minutes. Panasonic has designed the EP 1273 to be comfortable to relax in. The materials are soft to the touch and it comes with a pillow to support your head. The remote control is laid out well and easy to understand. This model rates an 18 for this key area.
Ease of Use: One of the challenges of modern day equipment is that there are so many features that are now included. The design challenge comes in making these devices simple to understand and easy to use. Panasonic has been involved in this arena for a long time and takes this very seriously. The remote of the EP1273 is very well laid out. It is simple to understand and using it takes hardly any time. We are impressed with the simplicity of this chair and give it an 18 in this category.
Key Features: There are quite a few important features, but we will narrow it down to two. The two key features are the 8 manual massage treatments and the Swede-Atsu massage mechanism. Panasonic incorporates an amazing array of eight manual techniques. The manual techniques include Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. There is a massage therapy for virtually every need. The other key feature is the Swede-Atsu massage mechanism. This is a mechanical feature that is designed to replicate the feel of the use of thumbs and the palm of the hand. The mechanics were patterned after real hand movements and then built into the massage chair. These advance features rate an 18 in our book.
Massage Therapy: This is the most important category for a massage chair. Obviously, the massage therapy needs to be effective or else it is a disappointment. There are eight manual massage techniques that will please the most demanding of massage enthusiasts. You also can choose to target specific regions of the back or pinpoint a specific place. The pre-programs provide effective full body massage at the touch of a button. There are 3 fifteen minute massage programs and a five minute program. These are well programmed and provide effective relief. The air massage system adds the calves and feet into the equation. Overall, you get a very good set of massage treatments for this price range. We give the EP 1273 an 18 in this category.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
Warranty Coverage & Customer Service: Even though Panasonic is one of the most famous brand names there is on the market, you still want to make sure you get adequate warranty protection. Even the best of companies have off days and you certainly do not want to be stuck with a massage chair made on an off day. Here is the warranty you get with the EP1273: there is one year coverage on parts and labor. For this price range, these are shorter times than other competitive brands. You get 1 year of free part shipping which is good. The best coverage is the one year in-home service. This is above industry norms for this price range. Customer service for Panasonic is average. We give the warranty coverage for this model a 16.
Comfort & Ergonomics: We have this category because with the increasing number of features, some functions are not easily accessible or hard to reach. Also, we have tried massage chars that were simply not comfortable to sit after a few minutes. Panasonic has designed the EP 1273 to be comfortable to relax in. The materials are soft to the touch and it comes with a pillow to support your head. The remote control is laid out well and easy to understand. This model rates an 18 for this key area.
Ease of Use: One of the challenges of modern day equipment is that there are so many features that are now included. The design challenge comes in making these devices simple to understand and easy to use. Panasonic has been involved in this arena for a long time and takes this very seriously. The remote of the EP1273 is very well laid out. It is simple to understand and using it takes hardly any time. We are impressed with the simplicity of this chair and give it an 18 in this category.
Key Features: There are quite a few important features, but we will narrow it down to two. The two key features are the 8 manual massage treatments and the Swede-Atsu massage mechanism. Panasonic incorporates an amazing array of eight manual techniques. The manual techniques include Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. There is a massage therapy for virtually every need. The other key feature is the Swede-Atsu massage mechanism. This is a mechanical feature that is designed to replicate the feel of the use of thumbs and the palm of the hand. The mechanics were patterned after real hand movements and then built into the massage chair. These advance features rate an 18 in our book.
Massage Therapy: This is the most important category for a massage chair. Obviously, the massage therapy needs to be effective or else it is a disappointment. There are eight manual massage techniques that will please the most demanding of massage enthusiasts. You also can choose to target specific regions of the back or pinpoint a specific place. The pre-programs provide effective full body massage at the touch of a button. There are 3 fifteen minute massage programs and a five minute program. These are well programmed and provide effective relief. The air massage system adds the calves and feet into the equation. Overall, you get a very good set of massage treatments for this price range. We give the EP 1273 an 18 in this category.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
About the Author:
We put some of the main features in this product review, take a good look at the fantastic features and functions of the Panasonic EP-1273 Massage Chair at our site. You will find the full line of Panasonic Massage Chairs with the addition of the Real Pro Ultra series, which is the most recent line by Panasonic.
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